IT Support

Support for the use of IPU net services

The IT Support pages provide information and instructions on setting up and using primary IT services, such as setting up the IPU email mailbox, setting up wireless access on campus, or configuring the VPN connection to access digital library resources from outside the IPU. The information offered is constantly updated and expanded.

If you have any questions, do not hesitate to get in touch.

Drop by during our support hours
every Monday from 9.45 to 12.00 at the Haus3b InfoPoint

or send us an e-mail to it-support(at)



Office 365 Pro Plus - Microsoft Office
During your studies or your membership at the IPU Berlin, you can use the Microsoft Office 365 ProPlus free of charge. You are entitled to install the Office package on up to 5 computers (Windows or Mac OS X) as well as on up to 5 mobile devices (smartphones, tablets).

SPSS Statistics - Statistical Analyses
Members of the IPU Berlin can use SPSS free of charge within the scope of the license agreement.

EndNote - Reference Management Software
Under the Campus License Agreement, the current version of the EndNote literature management software is available for download by all IPU members.

Click here for the download area (registration with IPU access data required)


Setting up the IPU e-mail address
The e-mail system of IPU Berlin offers access to e-mails via e-mail program or web browser via Outlook Web App.

Access to your e-mails via web browser
Convenient access to your e-mails via web browser is possible via the address or directly via the Webmail link (in the MyCampus menu in the top right-hand corner of the IPU homepage).

Setup on smartphones, tablets and in e-mail programs
You can set up your IPU mailbox with any standard e-mail software.

Create a new account of the type "Other" - "IMAP" and enter your username, password and the server name both for the incoming mail server as well as for the outgoing mail server. Note that these entries are not optional.

Incoming mail server

Type: IMAP
Server name:
Port: 993
Connection security: SSL/TLS

Outgoing mail server

Type: SMTP
Port: 587
Connection security: TLS

The outgoing mail server requires authentication with a user name and password (SMTP-Auth)

WiFi on Campus

The wifi network eduroam enables IPU members and members of cooperating research institutions to securely connect to the Internet connection on campus. Additionally, you can use wifi access at thousands of universities and research institutions worldwide free of charge. In Germany alone, there are over 1,500 eduroam hotspots. In Berlin, for example, you can use the wifi in the libraries of state universities.

Please note: Your eduroam user name is your IPU e-mail address. Don't forget

Use the convenient eduroam Configuration Assistant Tool for setup:

Quick reference for how to use CAT on Android devices

Some systems require the root certificate "T-Telesec Global Root Class 2" for manual installation, which you can download here: T-Telesec Global Root Class 2

Copy Print Scan

For copying, printing and scanning several multifunction devices and a printer are available in Haus2 and Haus3b. You can send print jobs from the computers in Haus2, 3rd floor, in the library and from the terminal in Haus3b, ground floor. Alternatively, your can upload PDF files from your own device via "mobilePrint". However, please be sure to follow the important instructions on mobilePrint.

To retrieve documents scanned on the copier, please log on to